Hotels Taught Me the Difference Between Size and Traffic

If you’d asked me years ago which hotel is the better vending location, a 200-room full-service tower or an 80-room extended-stay off the highway, I’d have picked the tower without thinking. More rooms, more people, more sales. I would have been wrong, and the reason is one of the most useful ideas I know for judging any location-based business.

Size is not traffic. Traffic is not demand. And demand is not the same as demand that nobody else is already serving.

No affiliate links in this one. Just the math.

The number that actually pays you

Hotels have a built-in metric that most people outside the industry never think about: occupied room nights. Rooms times the share that are actually filled times the days in the month. According to CoStar, US hotel occupancy averaged about 62 percent in 2025. So a 100-room hotel isn’t 100 rooms of customers every night. It’s about 62, on average, and it swings with the season.

That alone reshuffles the list. A 150-room hotel that runs 50 percent full has fewer guests than a 100-room hotel that runs 80 percent full. The bigger building is the smaller business.

VendBuddy (full disclosure: VendBuddy is my company) publishes a rule of thumb that traditional hotel vending earns roughly 10 to 35 cents per occupied room night. It sounds tiny. Run it:

Hotel Occupied room nights / month Rough vending gross
100 rooms, 65% full ~1,950 $400 to $800
100 rooms extended stay, 75% full ~2,250 $900 to $1,800
180 rooms full service, 70% full ~3,780 $700 to $1,400

Look at the last row. The biggest hotel, with by far the most occupied rooms, earns less than the 100-room extended-stay. That’s the whole lesson hiding in one table.

Why the big hotel loses

The full-service hotel has a restaurant, a bar and room service. Its guests have options at every hour. The traffic is there, but the demand is already served by the building itself.

The extended-stay guest is someone on night nine of a work project, maybe a traveling nurse or a contractor. They have a kitchenette, they’re tired of restaurants, and at 10pm the nearest store is a drive. The demand is there and nobody’s serving it. That’s where a vending machine does well.

I think this applies to basically every business that depends on a location. A laundromat in a neighborhood of houses with washers has traffic and no demand. An ATM in a bar that takes cards has traffic and no demand. The question is never “how many people walk by?” It’s “how many people walk by needing something they can’t get elsewhere right now?”

What changes with an AI machine

The newer vending machines are glass fridges with cameras. You tap your card, the door unlocks, you take what you want, and it bills you when the door closes. Because people grab two or three things instead of one, the basket gets bigger, and VendBuddy’s published data shows AI machines earning somewhere between about 1.2 and 2.3 times what a traditional machine does at the same site, depending on the property type.

For hotels I’d assume the low end of that range, maybe 1.2 to 1.8 times, because guests come and go. Now the math gets interesting, because these machines cost real money. HAHA’s cheapest AI models run about $3,000 to $3,300 on Amazon plus a $40 monthly fee; a SandStar cooler starts around $5,000 plus $65 a month.

Using a 22 to 32 percent net margin (VendBuddy’s published range for AI machines), here’s roughly how long a $3,299 machine takes to pay for itself:

  • A small 40-room motel: around two to three years. I wouldn’t do it.
  • A 100-room limited-service hotel: roughly a year to a year and a half. Marginal.
  • A 100-room extended-stay: roughly five to seven months. That’s a real asset.

Same machine. Similar guests. A 4x difference in how fast your money comes back, all because of occupancy and whether anyone else is feeding those guests at night.

Where I’d put it, and where I wouldn’t

One more mistake I see all the time: putting the machine in the lobby. Many select-service hotels already run a little market at the front desk and keep every dollar of it. You’re not going to win that fight, and you shouldn’t try. The guest who wants a drink at midnight is on the third floor, not in the lobby. Put the machine by the elevator or the ice machine on a guest floor, or in the guest laundry room, where people stand around for 45 minutes with nothing to do.

And if the hotel is seasonal, like a beach property that’s packed four months a year, I’d think very hard before putting a machine with a monthly fee there. Eight quiet months of fees is a lot of melted margin.

A hotel route, sketched honestly

Here’s an illustrative example, not a real person. Say someone places an AI cooler in an extended-stay hotel near a hospital, grosses about $2,000 a month once it’s ramped, then adds a second extended-stay down the highway and a limited-service hotel with no food nearby. Maybe $5,000 of combined gross across three machines. At 25 percent net, that’s around $1,250 a month.

That’s not quit-your-job money. But it’s a car payment or a chunk of a mortgage, on one afternoon a week, and it’s repeatable. I wrote about what a small, boring cash flow like that can do in why vending machines are still underappreciated, and whether the whole thing is worth it for you in is the vending machine business worth it.

If this pushed you from curious to serious, the next read is Best AI Vending Machine for Hotels: Honest Picks by Property Type — it’s written for people actually doing it.

The lesson beyond hotels

I used to compare vending and real estate a lot (here’s that comparison), and I think this lesson sits underneath both. When you evaluate a location, don’t be seduced by the size of the building. Ask three questions, in order:

  1. Who is actually here? Occupancy, not capacity.
  2. What do they need that they can’t easily get? Demand, not just traffic.
  3. Who else is already serving them? The front desk, the restaurant, the gas station across the lot.

Answer those honestly and most of the “obvious” locations fall off the list, which is fine. The ones that remain are the good ones.

If you want a starting list, VendBuddy (vendbuddy.io/app) will pull the hotels in your ZIP with the GM or management company contact, so you can sort extended-stay from full-service before you get in the car. You can pay for a single credit pack rather than a subscription.

This week, pick one hotel near you and ask the three questions. You’ll learn more from that one exercise than from any list of “best locations.”

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